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Banking Programme in

Relationship
Management

Start your career as a Customer Service Executive or Relationship Officer at Unity Small Finance Bank. Identify and understand the customers’ financial needs and provide suitable solutions. Dive into the modern banking age and play a vital role in attracting new customers.

Apply Now Download Brochure

Admission Open

Fees
₹ 14,990 + Taxes
Salary Upto
₹2,50,000 PA
Develop Communication Skills

Future Ready

Learn Strategic Sales Techniques

Master Skills

Master the Art of Customer Satisfaction

Real Growth

Admission Open

FEES
₹14,990 + Taxes

Next Batch starts in few days!

Get started now to secure your spot!

  • Application Deadline: 28th Jan, 2025
  • Salary Upto: ₹2,50,000 PA

AN OVERVIEW

Sales & relationship management programme in India are gradually witnessing a transition in its business and operations. These trigger a rise in competition in the banking sector. Thus, both public and private banks are continuously striving to achieve growth and meet performance expectations.

Start your career as a Customer Service Executive or Relationship Officer at Unity Small Finance Bank. Through the Unity Small Finance Bank course, you will be able to identify and understand the customers’ financial needs and provide suitable solutions. You will also be able to play a vital role in attracting new customers and cross-selling to existing customers through this sales customer relationship management programme.

Take advantage of this formulated Unity Small Finance Bank training and placement solution to dive into the modern banking age and use your communication skills to provide excellent customer service.

How it Works?

It provides hands-on learning from interactive online lessons, case studies, and practical assignments. While learning at their own pace, participants will gain real-world insight.

  • Check Eligibility
  • Take the online aptitude test/TAP test
  • Clear Online and USFBL interview
  • Complete the fee submission, documentation & admission process
  • Complete the online training
  • Clear final assessment and Get placed

Programme Details

Here are the key learning outcomes of this sales and customer relationship management programme

  • Understand banking products, concept and processes
  • Develop effective communication skills & corporate etiquette
  • Learn to ensure customer satisfaction
  • Master strategic sales techniques

Sessions of this sales customer relationship management programme will be conducted via a state-of-the-art Interactive Learning (IL) platform and delivered in Direct-to-Device (D2D) mode that can be accessed by learners on their Desktop, Laptop, Tablet, or Smartphone. All lectures, practicals, and hands-on sessions will be delivered via the Learning Management System of TimesPro.

Learners who wish to chart a career growth in banking

Given below are the eligibility requirements for applying for this sales customer relationship management programme

  • Age : Less than 26.5 Years
  • Academics : Graduates with 45 % with regular mode and 10th &12th
  • 1 Year gap allowed between 10th & Graduation
  • Graduates with 0-2 years of experience
  • Documents : Academic certificate (10th,12th & Graduation), Pan card, Aadhar card, photograph, work experience letter & Resume

  • In order to ensure quality learning experience, participants will be provided with quizzes on a regular basis and assignments at periodic intervals.
  • Participants are required to obtain a minimum of 60% in the overall assessment for successful completion of this sales customer relationship management programme.

  • A minimum of 75% attendance is a prerequisite for the successful completion of the sales and customer relationship management programme.

  • *GST as per prevailing rate is applicable.
  • Application fee of ₹10,000 will be charged for the processing of the application. This payment is done by each applicant at the time of submission of the application.
  • The application fees is non-refundable in case ▪ an applicant rejects the offer, and ▪ an application is rejected due to incomplete information or documents requested.
  • The application fees is fully refundable in case the application is not selected for the programme.
  • All payments by participants are made to TimesPro

Application Deadline Date: 16th January, 2024

Programme Start Date: 23rd January, 2024

Programme End Date: 31st January, 2024

  • Particulars Amount* (₹)
  • Programme Fee 14990
  • GST @18% 2699
  • Total Fee 17689
Recruiting Partners

Unity Small Finance Bank is a digital bank founded by Centrum Financial Services and BharatPe. It aims to be India’s first truly digital bank, providing access and ease of banking for all, including the underserved. The bank offers a range of financial products and services, including savings and current accounts, NFC-enabled prepaid cards, supply chain and working capital loans, digital lending, and more. Unity Small Finance Bank is one of the fastest-growing small finance banks in India, with a focus on making financial stability a reality for individuals by easing the banking process and ensuring regular access.

FAQ's

TimesPro Sales & Relationship Management programme (Unity Small Finance Bank) is a programme which gives you an opportunity to start your career as a Customer Service Executive or Relationship Officer at Unity Small Finance Bank. Through the Unity Small Finance Bank course, you will be able to identify and understand the customers’ financial needs and provide suitable solutions. You will also be able to play a vital role in attracting new customers and cross-selling to existing customers through this sales-customer relationship management programme. Take advantage of this formulated Unity Small Finance Bank training and placement solution to dive into the modern banking age and use your communication skills to provide excellent customer service.

Any Graduate with 45% marks in regular mode and 10th &12th (1-year gap is allowed between 10th & Graduation) who is less than 26.5 years old are eligible to enrol in this TimesPro Banking Programme – Sales & Relationship Management (Unity Small Finance Bank). Graduates with 0-2 years of experience who fulfil the eligibility details can also apply.

Candidates applying for this programme must provide Academic Certificates (10th,12th & Graduation), PAN Card, Aadhar Card, Photograph, Work Experience Letter, and Resume.

Check the eligibility details and click the ‘Enrol Now’ button to apply for the TimesPro Sales & Relationship Management programme (Unity Small Finance Bank). Fill in your full name, phone number, email, and other required details, then click submit. Our programme advisors will connect with you with detailed instructions.

In case the admissions are closed or to be announced, please fill in the Enquiry Form by clicking the ‘Enquire Now’ button, and the programme advisors will contact you to brief you further.

This is a live online course, and sessions of this sales customer relationship management programme will be conducted via a state-of-the-art Interactive Learning (IL) platform and delivered in Direct-to-Device (D2D) mode. Learners can access classes on their Desktop, Laptop, Tablet, or Smartphone. All lectures, practicals, and hands-on sessions will be delivered via the Learning Management System of TimesPro.

The key learning outcomes include understanding banking products, concepts and processes, developing effective communication skills & corporate etiquette, learning to ensure customer satisfaction, and mastering strategic sales techniques.

Completing the TimesPro Banking Programme in Sales & Relationship Management can lead to various career opportunities within the Unity Small Finance Bank. Here are some potential career paths:

  • Sales Executive: As a Sales Executive, you’ll focus on acquiring new customers and selling banking products and services to meet sales targets. This role involves identifying potential clients, pitching banking solutions, and closing deals.
  • Customer Service Representative: Customer Service Representatives play a crucial role in delivering excellent customer service, handling inquiries, resolving complaints, and providing assistance with banking transactions.
  • Relationship Manager: You can pursue a career as a Relationship Manager, where you’ll be responsible for managing and nurturing relationships with clients, providing them with personalised banking solutions, and ensuring their financial needs are met.
  • Operations Officer: Operations Officers oversee the day-to-day operational activities of a bank branch, ensuring compliance with regulatory requirements, managing transactions, and resolving customer queries or issues.

The TimesPro Banking Programme – Sales & Relationship Management offers substantial scope in India’s dynamic banking sector. Participants gain specialised skills in sales techniques, customer relationship management (CRM), and financial product knowledge tailored to the banking industry. You will be well-prepared for roles as Relationship Managers, Sales Executives, or Business Development Managers in leading banks. The program’s focus on practical training, industry insights, and networking opportunities ensures learners are equipped to excel in acquiring clients, managing relationships, and driving business growth within the competitive landscape of India’s banking sector.

Choosing TimesPro for the Banking Programme – Sales & Relationship Management course offers a tailored pathway to excel in the competitive landscape of banking in India. TimesPro distinguishes itself with a curriculum finely tuned to current industry demands, focusing on practical skills such as sales strategies, customer relationship management, and comprehensive knowledge of financial products. The programme not only equips participants with hands-on experience through simulations but also provides robust placement support. With a reputation for quality education and industry relevance, TimesPro ensures that you are well-prepared to thrive in sales and relationship management roles within India’s dynamic banking sector.

This course offers a job assurance subject to fulfilling certain conditions. For more details you can connect with program advisors and they will guide you further.

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