Banking Programme: Sales and Service Management (Axis Bank)

Speed up your career with India’s fastest growing bank. The Banking Program – Sales and Service Management is a strategic program that offers a diverse and dynamic path for individuals interested in finance and customer service. It focuses on developing strong sales skills, tailoring sales approaches, improving communication, and gaining in-depth knowledge of banking and third-party products.


Intensive Training

Assured Job Opportunity

NO Training Fee

Admission Closed

Fees
₹ NA
Salary Upto
₹ 2,24,000 PA

Overview

Indian hospitality industry is one of the top sectors attracting Foreign Direct Investment in India. By employing nearly 8% of our country’s workforce, this sector is one of the primary contributors to the country’s economic growth. The Certificate Programme in Hospitality and Hotel Management is designed for young job aspirants who would want to make a career in the hotel and hospitality industry. With this Hotel Management course, young aspirants can gain specific skills that are helpful in operating and managing hotels, restaurants, and event operations.

Highlights

  • Assured job with Axis Bank
  • Intensive 6 Days Training (Banking domain, Communication, Soft skills & Customer Relationship)
  • Salary up to 2.24LPA + Attractive incentives*
  • NO Training Fee

Curriculum

Role of a Business Development Executive

  • – Understanding career path, next roles, and long-term goals.
  • – Performing tasks to meet life and career goals.

Banking Basics

  • – Understanding a bank’s role and customer needs.
  • – Understanding relationships with individuals, small companies, retail shops, and large companies.
  • – Understanding the regulator for banks and their functions.

Projecting Yourself Professionally

  • – Developing communication skills and confidence.
  • – Practicing grooming etiquette and body language.

Products & Services

  • – Understanding savings and current accounts.
  • – Understanding NRI Business products and opportunities.
  • – Selling premium earn incentives.

Lead Generation

  • – Identifying catchment areas and micro markets.

Customer profiling

  • – Appointment fixing, cold calling, and questioning techniques.

Sales Pitch: 

  • – Explains the process of pitching and its steps.

Ethics: 

  • – Importance of ethics in sales and consequences of unethical behaviour.

Compliance:

  • – Process of documentation, including online and offline form filling and validation.
  • – Learn more about the digital assets of banks like Net Banking and Mobile Banking.
  • – KYC’s significance, requirements, and guidelines.
  • – Principles of money laundering and RBI’s guidelines for AML.
  • – Prevention and control of fraud and forgery.

How It Works



  • Eligibility Check

    (Age, Academics & Document)



  • Pre – Assessment

    (Online Test) at Axis Bank Branch Office



  • 6 Days Online Induction

    for Pre – assessment cleared candidates



  • Final Online Assessment

    for Induction completed candidates



  • Onboarding & Deployment

    at Axis Bank for Final assessment cleared students

Programme Details

On successful completion of the programme, the candidate will be able to:

  • Enhance their communication skills to engage with customers and address their queries and concerns
  • Acquire in-depth knowledge of both banking and third-party products, allowing them to make informed recommendations to customers
  • Develop strong sales skills enabling them to effectively promote and sell the bank’s products to new and existing customers
  • Learn to tailor the sales approach based on customer needs and preferences

Programme Delivery

Sessions will be conducted via a state-of-the-art Interactive Learning (IL) platform and delivered in Direct-to-Device (D2D) mode that can be accessed by learners on their Desktop, Laptop, Tablet, or Smartphone. All lectures, practicals, and hands-on sessions will be delivered via the Learning Management System.

The teaching approach will be highly interactive and leverage technology, deploying diverse pedagogical tools and techniques, including lectures, case studies, assignments, quizzes, project work, etc.

Who Should Attend?

  • Individuals interested in the banking and finance industry
  • Learners who wish to build a promising career and grow within the banking industry

Eligibility Criteria

  • Age: Less than 28 Years
  • Candidate should be a Graduate
  • Final Year students are not applicable
  • Work Experience: 0-9 Months
  • Document Required: KYC (Aadhar & Driving License), Education Documents (10th, 12th & Graduation marksheet), CV, Photo, Bank Account Details
  • **Candidate needs to have a vehicle (2 or 4-Wheeler) & Driving License

Evaluation

  • Selection is based on student application and eligibility criteria
  • Clearance of bank’s Pre-Assessment Test at Branch Office
  • Clearance of Online Assessment post Training

Recruitment Partners

Axis Bank is one of India’s prominent and leading bank with a rich history and strong presence across the nation was founded on 3rd December, 1993. It has its registered office in Ahmedabad and a corporate office in Mumbai. The bank has evolved over the years to become a cornerstone of the Indian banking sector. As a private sector bank, it plays a pivotal role in fostering economic growth and financial inclusion. With an extensive network of branches and ATMs, it ensures accessibility to its services for a diverse customer base.

FAQ

The Banking Programme – Sales and Service Management is a strategic program that offers a diverse and dynamic path for individuals interested in finance and customer service. This programme serves as a stepping stone for aspiring bankers, providing them with the essential knowledge and skills required for success. It focuses on developing strong sales skills, tailoring sales approaches, improving communication, and gaining in-depth knowledge of banking and third-party products. The training ensures that participants gain valuable insights and practical experience while advancing their careers.
Candidates should be graduates of less than 28 years of age. They need to have a vehicle (2 or 4-Wheeler) & a valid Driving License. Final year students are not eligible for this programme.
Any individual interested in the banking and finance industry, or learners who wish to build a promising career and grow within the banking industry can apply for this programme subject to meeting the eligibility criteria.
There will be No Training Fee for this Banking Programme: Sales and Service Management.