Banking Programme: Sales & Relationship Management

Start your career as a Customer Service Executive or Relationship Officer at Unity Small Finance Bank. Identify and understand the customers’ financial needs and provide suitable solutions. Dive into the modern banking age and play a vital role in attracting new customers.

Develop Communication Skills
Learn Strategic Sales Techniques
Master the Art of Customer Satisfaction

Admission Closed

Fees
₹ 14,990 + Tax
Salary Upto
₹ 2,50,000 PA

Overview

Sales & relationship management programme in India are gradually witnessing a transition in its business and operations. These trigger a rise in competition in the banking sector. Thus, both public and private banks are continuously striving to achieve growth and meet performance expectations

How It Works



  • Check Eligibility


  • Take the online aptitude test/TAP test


  • Clear Online USFBL interview


  • Complete the fee submission, documentation & admission process


  • Complete the online training


  • Clear final assessment and Get placed (subject to company interview clearance)

Programmme Details

Here are the key learning outcomes of this sales and customer relationship management programme

  • Understand banking products, concept and processes
  • Acquire in-depth knowledge of both banking and third-party products, allowing them to make informed recommendations to customers
  • Develop strong sales skills enabling them to effectively promote and sell the bank’s products to new and existing customers
  • Learn to tailor the sales approach based on customer needs and preferences

Programme Delivery

Sessions will be conducted via a state-of-the-art Interactive Learning (IL) platform and delivered in Direct-to-Device (D2D) mode that can be accessed by learners on their Desktop, Laptop, Tablet, or Smartphone. All lectures, practicals, and hands-on sessions will be delivered via the Learning Management System.

 

The teaching approach will be highly interactive and leverage technology, deploying diverse pedagogical tools and techniques, including lectures, case studies, assignments, quizzes, project work, etc.

Who Should Attend?

  • Individuals interested in the banking and finance industry
  • Learners who wish to build a promising career and grow within the banking industry

Eligibility Criteria

  • Age: Less than 28 Years
  • Candidate should be a Graduate
  • Final Year students are not applicable
  • Work Experience: 0-9 Months
  • Document Required: KYC (Aadhar & Driving License), Education Documents (10th, 12th & Graduation marksheet), CV, Photo, Bank Account Details
  • **Candidate needs to have a vehicle (2 or 4-Wheeler) & Driving License

Evaluation

  • Selection is based on student application and eligibility criteria
  • Clearance of bank’s Pre-Assessment Test at Branch Office
  • Clearance of Online Assessment post Training

Recruitment Partners

Axis Bank is one of India’s prominent and leading bank with a rich history and strong presence across the nation was founded on 3rd December, 1993. It has its registered office in Ahmedabad and a corporate office in Mumbai. The bank has evolved over the years to become a cornerstone of the Indian banking sector. As a private sector bank, it plays a pivotal role in fostering economic growth and financial inclusion. With an extensive network of branches and ATMs, it ensures accessibility to its services for a diverse customer base.

FAQ

The Banking Programme – Sales and Service Management is a strategic program that offers a diverse and dynamic path for individuals interested in finance and customer service. This programme serves as a stepping stone for aspiring bankers, providing them with the essential knowledge and skills required for success. It focuses on developing strong sales skills, tailoring sales approaches, improving communication, and gaining in-depth knowledge of banking and third-party products. The training ensures that participants gain valuable insights and practical experience while advancing their careers.
Candidates should be graduates of less than 28 years of age. They need to have a vehicle (2 or 4-Wheeler) & a valid Driving License. Final year students are not eligible for this programme.
Any individual interested in the banking and finance industry, or learners who wish to build a promising career and grow within the banking industry can apply for this programme subject to meeting the eligibility criteria.
There will be No Training Fee for this Banking Programme: Sales and Service Management.