Banking Programme – Sales & Service Management (DCB Bank)

With an emphasis on service excellence and sales techniques, Banking Programme – Sales and Service Management offers banking professionals specialised training. In order to ensure effective sales and top-notch service delivery at DCB Bank, participants gain useful skills for customer-focused professions. This curriculum prepares students to succeed in the fast-paced banking industry by combining theory with practical practice.


Direct-to-device

Assured job opportunity

Salary Upto 3 lacs per annum

Admission Closed

Fees
₹ 14,990 + Taxes
Salary Upto
₹ 3,00,000 PA

Overview

Banking Programme – Sales and Service Management equips you with the sales and service management skills tailored for DCB Bank. Enhance your career in banking with specialized training. Achieve excellence in sales and customer service.

Highlights

  • Develop Banking Expertise

  • Learn how to tailor Banking Solutions for customers

  • Excel in communication & negotiation skills

Programme Details

Key Learning Outcomes

Here are the key learning outcomes of the Sales and Service Management Programme:

  • Master Banking principles, structure, retail, corporate, trends, e-banking
  • Develop banking products: Mortgages, Construction, Gold, Vehicle, SME
  • Expertise in communication, inter-personal, telephone, negotiation, analytical abilities
  • Learn compliance: RBI Bank guidelines, & other regulatory Guidelines + Case Studies/Laws

Programme Delivery

Sessions of this Sales and Service Management course (DCB Bank) will be conducted via a state-of-the-art Interactive Learning (IL) platform and delivered in Direct-to-Device (D2D) mode that can be accessed by learners on their Desktop, Laptop, Tablet, or Smartphone. All lectures, practicals, and hands-on sessions will be delivered via the Learning Management System.

Who Should Attend?

Learners who wish to chart a career growth in banking

Eligibility

Given below are the eligibility requirements for applying for this Sales and Service Management Programme

  • Age: Less than 30 Years
  • Academics: Minimum 40% in 10th, 12th & Graduation (Regular Mode, Full Time, Correspondence & Distance Education)
  • 1 Year gap allowed between 12th & Graduation
  • Candidate cannot have worked previously with DCB Bank
  • Upto 2 years of prior work experience is allowed
  • Documents: KYC, Educational Document, CV & Photo

Driving License is Mandatory**

Evaluation

  • Selection is based on student application and eligibility criteria.
  • Subject to clearance of Aptitude Test
  • Subject to clearance of interview round with DCB Bank

How It Works



  • Check Eligibility


  • Take the Online Aptitude Test (AP)


  • Clear online Interview


  • Clear DCB Bank Interview


  • Complete the fee submission process


  • Complete the online training


  • Complete On-Job-Training at Hotel Site (3 Months)


  • Clear final assessment


  • Get placed at DCB Bank (subject to company interview clearance)

Recruitment Partners

DCB Bank is a new generation private sector bank in India, with 440 branches and a network of modern technology and infrastructure. It serves about a million clients and works in a number of business sectors. Since its founding in the 1930s, DCB Bank has had strong ties with India. Its promoter organization, AKFED, is in favor of economic growth and entrepreneurship in India.

Date and Fees

Know the Sales and Service Management course (DCB Bank) fee details here.

Particulars Amount* (₹)
Programme Fee 14990
GST @18% 2699
Total Fee 17689

Note:

  • – GST as per prevailing rate is applicable.
  • – Application fee of ₹10,000 will be charged for the processing of the application. This payment is done by each applicant at the time of submission of the application.
  • – The application fees are non-refundable in case:
    • – an applicant rejects the offer, and
    • – an application is rejected due to incomplete information or documents requested.
  • – The application fees are fully refundable in case the application is not selected for the programme.
  • – All payments by participants are made to.

Important Dates

Event Date
Application Deadline Date 18th May, 2024
Programme Start Date 18th May, 2024
Programme End Date 31st May, 2024

FAQ

The Banking Programme – Sales and Service Management (DCB Bank) is a comprehensive training program designed to equip individuals with the necessary skills and knowledge to excel in sales and service management roles within the banking industry, specifically with DCB Bank. The curriculum of this service management course prepares students to succeed in the fast-paced banking industry by combining theory with practical practice.
Candidates with a minimum of 40% in 10th, 12th & Graduation (Regular Mode, Full Time, Correspondence & Distance Education) and are less than 30 years are eligible to apply. Please note that a driving license is mandatory. Candidate should not have worked with DCB Bank previously and only 1 year gap is allowed between 12th & graduation.
This sales management certification online programme offers a blend of theoretical and practical learning, covering customer relationship management, sales techniques, product knowledge, and service excellence./div>
To apply for this service management course, interested individuals can fill out the online application form by selecting the “Enrol Now” option. In case the admissions are closed or to be announced, please fill in the Enquiry Form by clicking the ‘Enquire Now’ button, and the programme advisors will contact you to brief you further.